16 May 2010

Is it a store or a restaurant or both?

Location:
Cuco’s Taqueria & Grill
2162 Henderson Rd.
Columbus, OH 43220
(614) 538-8701



On Henderson Road in the same shopping center as Neighbor’s Deli is a small Mexican restaurant… and store.  When you walk in you can see there are tables around, but immediately before your eyes are several shelves lined with a plethora of Hispanic groceries and other goods (futbol jerseys, candles, calling cards, etc.).






I’ve been to Cuco’s several times, probably about five or six, but all my visits were before I started writing reviews.  Last Monday my friend and I were tasting for some Mexican and I had a coupon so we headed over to Cuco’s around the block.  He didn’t feel like eating in (it’s the same friend I had Neighbor’s Deli with, he’s a big fan of the living room picnic!) so we walked in, checked out the menu, ordered to go and waited.

The hostess seemed a little confused by the concept of “to-go”, even after I busted out my nine years of Spanish and said “llévelo a ir”, and I think maybe they don’t really get that many “to-go” orders.  Either way we sat for about 10-15 minutes waiting on the food, which was pretty disappointing because when you eat in the orders usually come 5-7 minutes after ordering.  Having worked in the fast-food industry, namely Steak’n’Shake, I know for a fact that “to-go” orders are the ones you’re supposed to do first & get out the door.  Oh well, like I said, they probably aren’t experienced with it.


I ordered the Tri-Color enchilada plate, one beef enchilada with salsa verde, one chicken enchilada with cheese sauce and one cheese enchilada with salsa roja with a side of lettuce and sour cream (included).  My friend ordered Enchiladas Del Mar, three scallop and shrimp enchiladas topped with cheese sauce.  Before we left I asked if the “to-go” came with chips & salsa (as per the norm for eating in), and with another confused look the hostess fetched a small bag for us. 


Both especialidades de la casa (House Specials) were supposed to come with beans & rice… note the words “supposed to”.  When we got home and I opened my box, my beans & rice were nowhere to be found!  I was highly disappointed because I love beans & rice.  The enchiladas were delicious as usual.  The beef w/salsa verde has a spicy but not too hot flavor and the salsa verde cuts through the density of the meat.  The chicken w/cheese sauce was pretty standard, seasoned chicken w/spicy queso blanco, and the cheese enchilada w/salsa roja was, as always, my favorite.  I love the salsa roja because it’s smoky and the flavor is such a contrast to the creamy cheese inside.  The “side” of lettuce & sour cream wasn’t really a side as much as it was a bed that the enchiladas were placed on.  After I finished my enchiladas, I was excited to finish up with some chips & salsa… another disappointment.  The chips were stale and chewy, and the salsa, which normally comes to the table in a large serving bowl with endless refills, was (no kidding here) about the size of a shot glass.  I’m pretty sure it wasn’t even the actual salsa that they usually serve because it was watery red juice and there were no onions or cilantro or even chunks of tomato.


In the end, I decided I would never get carry-out from Cuco’s again.  I will definitely go back to eat in, because their food is awesome, but as far as “to-go”, well, I can’t say it any better than “they suck”.  My recommendation is to go in the evening, near dinnertime or shortly after because they tend to get very busy between five and seven pm.  The lunch menu is limited and you won’t really get a chance to experience all they have to offer.

Overall Scores: (1-5, 1 being lowest, 5 highest)
Cleanliness: 4
Value: 4
Accessibility: 5
Friendliness: 4
Menu: 5


Check out their website here but don't bother clicking on the coupon section because you'll get this:


04 May 2010

"The diner is everybody's kitchen" - R. Gutman


Location:
Famous Jack’s Diner
755 US Highway 23 North 
Delaware, OH 43015
740-369-6677



Back in February of this year I was contacted by a company regarding a diner management position.  I met with the owner of the diner and a woman who worked for the company (a real estate development firm) and the interview went quite well.  I didn’t hear back from them until the beginning of April, and by then I had already started a new job… and hated it.  So I met again with the owner and he asked me to go in as a “secret shopper” and check the place out, see what I think about it, and get back to him.  I figured, “Hey!  A free meal and I can put this on LPS!  Sweet!”  So here is the review for Famous Jack’s (a place where I may be the manager in the near future).

I live in Columbus on the edge of Upper Arlington and Dublin, near Sawmill and Bethel roads.  Famous Jack’s seemed so far away, but when I took Riverside (33) straight up to 42 and over to 23 just south of downtown Delaware, the trip was only about 20 minutes.  I didn’t mind either because I love to drive on Riverside; once you get past the zoo it’s beautiful and scenic, especially on a misty Sunday morning.  I had my dog with me because he loves car rides (my dog has been adopted out to a new home, by the way) and in no time we were pulling into the parking lot… Well, I should say that in no time we were driving past the entrance to where I should have pulled into the parking lot.  I turned around at the gas station, headed back toward the diner, and missed the entrance again.  I was forced to exit onto Sandusky Street, which in turned forced me to go all the way back through the town until I got to 36/37 and could cut back over to 23 north.  Again.  This time I didn’t miss the driveway and after spending almost as much time trying to get into the parking lot as I had driving there, we finally parked.

This diner is kinda junky looking on the outside, and being surrounded by construction equipment doesn’t help.  The building itself really is quite awesome, and I believe it may be an authentic diner – you know, the kind that looks like a trailer, very long and narrow.  I was nervous walking in for some reason, probably because Delaware makes me nervous, but upon entering my nerves were calmed.  The staff, mostly female, all hollered there hellos and a short gray-haired woman instructed me to sit wherever I liked.  I chose the bar because most of the booths were occupied and because I despise when one person takes up a space that could fit 5-7.  Also, sitting at the bar gave me a good vantage point of the whole place.  It’s a classic place, wood paneling and red leather seats, pictures of Marilyn Monroe and John Wayne… cliché but classic.  Not too overwhelming on the décor and there is one TV on the far side near the ceiling.



I ordered the 3-egg breakfast which included 3 eggs any style (over-easy for me!), toast (white, wheat or cinnamon), bacon or sausage (links or patties) and hash browns.  On Sundays you get free coffee with your meal, so I took advantage of that even though I normally don’t drink coffee.  My waitress, the short gray-haired lady (“Shorty” was her name), was so incredibly nice.  It was like having a mom for a server!  As I sat waiting for my meal, I observed the clientele.  Lots of families, mostly coming from church it seemed, and most of the servers seemed to recognize the customers.  The atmosphere was very jovial and home-town-ish.  When my food appeared in front of me, I was surprised.  The eggs, which I knew would number 3, must have been jumbos because they took up almost the whole plate.  The hash browns were placed half on top of the eggs, and the bacon was strewn over the whole pile.  The toast, hot and heavily buttered, came on its own plate with two flavors of jelly.  The eggs were cooked perfectly, and that’s a pretty impressive statement coming from someone who loves dippy eggs but loathes slime.  The bacon was crispy and the hash browns were awesome.  I was impressed.  Total bill came to $8.00 with tip.  In general I’d say that if you feel like taking a drive, this would be a great place to go, or if you live in or near Delaware it’d be a great place to go.  Even if I don’t get the manager job, I’m still going to head back there because I’d like to try out the rest of the menu.  Oh, the menu!  I forgot to tell you guys – it’s huge – too huge actually.  They serve breakfast all day as well as sandwiches, burgers, and actual dinner meals like pork chops and steaks.  But if I get the job we’ll be working on that! *wink*


Overall Scores: (1-5, 1 being lowest, 5 highest)                    
Cleanliness: 4
Value: 5
Accessibility: 3 (no sign, no turn lane, misleading driveway entrances)
Friendliness: 5
Menu: 3